Privacy policy
At Full Bloom Coffee, LLC (“Full Bloom Coffee,” “we,” “our,” or “us”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
· Name
· Email address
· Shipping and billing addresses
· Phone number
· Payment information (processed securely through our payment providers)
· Account login information
· Order history
· Customer service communications
· Product reviews or survey responses
Information Collected Automatically
When you visit our website, we may automatically collect certain information such as:
· IP address
· Browser type
· Device information
· Pages visited
· Time spent on our website
· Referral website
· Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
· Process and fulfill orders
· Provide customer support
· Manage your account
· Process payments
· Send order confirmations and shipping updates
· Improve our website and services
· Prevent fraud and unauthorized transactions
· Respond to inquiries
· Send promotional emails if you have opted in
Marketing Communications
If you subscribe to our newsletter or promotional emails, you may receive updates about:
· New coffee releases
· Promotions
· Events
· Product announcements
You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
Cookies
Our website uses cookies and similar technologies to:
· Improve website functionality
· Remember user preferences
· Analyze website traffic
· Enhance your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties that help operate our business, including:
· Payment processors
· Shipping carriers
· Email marketing providers
· Website hosting providers
· Analytics providers
· Fraud prevention services
These service providers are permitted to use your information only as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
While we strive to protect your personal information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only as long as necessary to:
· Fulfill orders
· Meet legal obligations
· Resolve disputes
· Enforce our agreements
Your Rights
Depending on where you reside, you may have the right to:
· Access your personal information
· Correct inaccurate information
· Request deletion of your information
· Request a copy of your personal information
· Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will become effective upon posting the revised policy on this website.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Full Bloom Coffee, LLC
109 Rand Mill Rd.
Garner, NC 27529
Email: sales@fullbloomcoffee.com